Companies, both big and small are facing a variety of challenges as they strive to identify the right technologies and stay competitive. Today, they are forced to maintain a high operational efficiency whilst addressing the increasingly complex market requirements in the ever-changing business landscape. And due the tightrope of diminishing IT budgets and limited staffing resources, the need for Unified Communication come into play. Unification is the main idea behind Unified Communication that brings the ability to imbibe an interesting mix of on-premises and cloud solutions. As its combines telephony and business data together on the same network, UC facilitates companies to use voice and data information in their common business applications, saving and forwarding whole instant message streams, faxes, e-mails, voice phone calls or videoconferencing sessions as chunks of data. It is easier to stay connected with customers and prospects, from any location and from any device by implementing a UC solution. Additionally, UC solutions also render flexibility in managing off-site employees in different geographies following different time zones.
Today, UC is gaining acceptance worldwide and the market is increasingly growing with many companies who are offering Unified Communications Solutions across the APAC region. In today’s highly competitive world, selecting the right UC service provider is vital for most of the organizations to ensure the attainment of best results.The current edition ofAPAC CIOoutlook lists “25 Most Promising Unified Communication Solution Provider”. The proposed list has been closely scrutinised on the basis of leading industry standards so that it helps you pick the company that suits your specific requirement and help your organisation, improve customer experience and deliver best- in-class solutions.