SmartCOMM^™ is Smart Communications' flagship product that aids enterprises in driving accurate and personalized customer conversations with their clients. This cost-effective solution is proven to provide great advantage for P&C insurers, healthcare payers, retail banks, and, government agencies in the creation, generation, and delivery of personalized, multi-channel customer communications.

In the Capital Markets, the company's SmartDX^™ solution helps all of the G15 investment banks as well as commodity businesses to simplify the generation and digitization of OTC trade and relationship documentation. A solution created in cooperation with leading Capital Markets enterprises, SmartDX^™ accelerates all documentation processing for both the sell- and buy-side through template document creation. SmartDX^™ uniquely offers an online collaborative negotiation environment that enables trading partners to efficiently negotiate and unlock trapped data, lowering the cost of OTC documentation.

Smart Communications has also developed an enterprise class app, SmartCORR^™ for Salesforce, which allows businesses to leverage data from their Salesforce environment and seamlessly create correspondence for sales and service processes managed in Salesforce. “If Salesforce is the center of your business, SmartCORR is the enterprise-class app that manages all communications in the lifecycle of your customers,” adds Wright.

Clients across various sectors including financial services, insurance, and healthcare payers enjoy the true cloud-based communication solutions offered by Smart Communications. AMP, ANZ, Westpac, Allianz, Insurance Australia Group and several other local and federal government departments and agencies are a few to name among its prestigious client roster.

Competing against traditional and big box software providers by keeping pace with the rapid digital transformation, Smart Communications aims to enhance the capabilities of its unique cloud-enabled communication solutions. Moreover, the company is deeply committed to delivering technology capabilities that put business users in even more control of communications by enhancing communications intended for all forms of connected and mobile devices. Smart Communications was recently backed by Accel-KKR, which has enabled the organization to invest even more deeply to develop CCM innovations and technologies. “We are constantly advancing our technology, and in our next releases we are deepening our commitment to making customer communications in the cloud as easy, unified, and accessible as possible for all enterprises,” concludes Wright.