APAC CIOOutlook
About UsConferencePartner With Us
  • Technologies
    • Blockchain
      Data Intelligence and Management
      Digital Transformation
      FinTech
      Generative and Agentic AI
      Low Code No Code
      Mobile Application
      Networking
      Robotics
      Storage
      Wireless
  • Industries
    • Automotive
      Aviation
      Banking
      Construction
      E-Commerce
      Food and Beverages
      Healthcare
      Insurance
      Logistics
      Manufacturing
      Retail
      Supply Chain
      Travel and Hospitality
  • Platforms
    • Microsoft
      Salesforce
      SAP
  • Strategic Solutions
    • Business Intelligence
      Contact Center
      Corporate Finance
      CRM
      Cyber Security
      Data Center
      Enterprise Asset Management
      Enterprise Performance Management
      IT Infrastructure and Services
      Managed Services
      Procurement
      Unified Communication
      Workflow
  • Home
  • CXO Insights
  • Leadership Perspectives
  • Innovation Insights
  • Research
  • News
  • Whitepapers
  • CXO Awards
#

Apac CIOOutlook Weekly Brief

×

Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIOOutlook

Subscribe

loading

THANK YOU FOR SUBSCRIBING

Shanghai Xiyou Computer Technology has been recognized by APAC CIOOutlook Magazine as the recipient of “Top Unified Communication Technology companies in APAC,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the APAC CIOOutlook research and editorial team based on insights from an interview with Walter Wang.

Shanghai Xiyou Computer Technology
Transcending Communication Barriers with VoIP

Shanghai Xiyou Computer Technology

Walter Wang,Chief Operating Officer, Shanghai Xiyou Computer TechnologyWalter Wang, Chief Operating Officer
Brainstorming over telephone conversations with potential clients located thousands of miles away could have easily been an expensive affair for John Spencer, the founder of a six-month-old humble startup. However, quite early in his entrepreneurial journey, Spencer realized the potential of harnessing the benefits of technologies such as Voice over Internet Protocol (VoIP) and Session Initiation Protocol (SIP). The wide utilization of these technologies has made long-distance communications much easier, significantly economical, and increased the ROI of many businesses, especially small and medium enterprises like that of Spencer’s. However, back in 2007, VoIP and SIP were relatively nascent and most enterprises did not realize its potential in empowering businesses. Unlike most unified communications providers at the time, Shanghai Xiyou Computer Technology, now rechristened as CTS, realized the potential of these technologies in drastically reducing the traditional costs incurred during long-distance telephone communications. “Even a decade ago, most China-based businesses hadn’t realized the potential of VoIP and one of the greatest triumphs in our journey so far is helping enterprises exploit the many benefits of this unified communication gem,” mentions Walter Wang, Chief Operating Officer, CTS.

Ranging from small enterprises to large call centers, CTS has delivered the highest quality business phone systems that have resulted in a seventy percent reduction in telephone and service costs.
The organization delivers hosted PBX and SIP Trunking services tailored to the needs of end customers in optimal budgets. CTS is also a trusted consultant of several businesses looking to establish a presence in China and has assisted in availing the services of leading Chinese telecom providers. For instance, based on a comprehensive understanding of a client firm, CTS suggests whether it is ideal to set up an SIP server or avail it on rent and oversees tasks such as installation and maintenance of software applications--Elastix, FreePBX, and Asterisk. Most importantly, the organization coordinates with international telecom service providers to ensure clients receive a low international call rate with VoIP.

Wang cites the example of an organization his firm worked with to illustrate their capabilities. Communicating with potential clients over telephone calls was inevitable for the organization, known for rendering foreign exchange services. The best way to expand the customer base for the executives of the firm was to explain the capabilities of the firm over telephone. Collaboration with CTS helped the firm implement an enterprise-centric VoIP solution that subsidized the company’s communication costs drastically, in turn amplifying the client’s returns.

CTS’s clientele comprises several foreign organizations who have seamlessly established a foothold in the Chinese market by utilizing the company’s unified communications solutions. An American firm, reputed worldwide for creating a global network of collaborative workspaces, is one such eminent client belonging to the list. CTS also imparted its assistance to an entertainment giant renowned for its wax museums, during its expansion spree across China and bridged the organization, with a reputed telecommunication provider.

Although well known in China currently for being a unified communications solutions provider, Wang mentions that the firm has assisted many legacy organizations in their digital transformation journeys by helping them leverage the benefits of the cloud infrastructure, especially Software-as-a- Service (SaaS) platforms.

Wang further mentions that one of the organization’s noteworthy successes is extending its hand to foreign organizations in pursuit of an ideal vendor to penetrate into China. He adds that the firm intends to render help to many such organizations going further. “We aim to offer assistance to foreign organizations looking to establish a foothold in China, one of the most lucrative markets for most businesses, in the days to come,” ends Wang, revealing a glimpse of the company’s roadmap.
Share this Article:
Tweet
Share

Company
Shanghai Xiyou Computer Technology

Headquarters
.

Management
Walter Wang, Chief Operating Officer

Description
A China-based unified communications solutions provider that delivers enterprise-specific VoIP and SIP solutions

2018

I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

CIO Speaks

Previous Next
Cloud Computing: Pharma Takes the Plunge

Andy Newsom, SVP & CIO, CSL Behring

WiFi 6, 5G and the Internet of Things (IoT)

Mark Badal, CIO, IT&E

In Augmented Reality, Size Matters

Jason Blackman, CIO, Carsales.Com

Enhancing Customers

Marc A. Hamer, VP & CIO, Babcock & Wilcox Enterprises, Inc.

Cloud or On-Premise? When Would The Question End?

Kevin Soh, CIO and Director, e-Strategies, BH Global Corporation

Responsible AI: The Human-Machine Symbiosis

Sal Cucchiara, CIO & Head Of Wealth Management Technology, Morgan Stanley

Diversity and Inclusion can Drive Better Solutions for Clients and Employee Engagement

Linda K. Lannen, CIO & Sr. VP, Kleinfelder

Cyber Security - Integrated enterprise approach required to address the multifaceted challenges

Sumit Puri, CIO, Max Healthcare

The Great Tech Arms Race: How Changing Consumer Behaviour and Expectation is Driving Ecommerce Transformation

Brett Raven, CIO, Big Red Group

Relying On Technologies To Transform Data Into Information

Mark Ohlund, CIO & Sr. V.P., Armada Supply Chain Solution

3D Printing Requires Wildly Different Thinking

James MacLennan, SVP & CIO, IDEX Corporation

Achieving Service Excellence Through The Digital Utility

Thomas Kuczynski, CIO, DC Water

APAC CIOOutlook
Follow on LinkedIn

About

  • Home
  • About Us
  • Partner With Us

Stay Connected

  • Subscribe
  • Newsletter
  • Sitemap

Contact Us

  • editor@apacciooutlook.com
  • sales@apacciooutlook.com
  • marketing@apacciooutlook.com

Legal

  • Editorial Policy
  • Privacy Policy
  • Terms of Use

© 2026 APAC CIOOutlook. All rights reserved. Headquarteblue in Fort Lauderdale, FL, USA.

This content is copyright protected

However, if you would like to share the information in this article, you may use the link below:

https://unified-communication.apacciooutlook.com/vendor/shanghai-xiyou-computer-technology-transcending-communication-barriers-with-voip-cid-3568-mid-185.html