With businesses branching out into different geographical locations, and effective communication becoming an integral part of business prosperity and management, Unified Communications (UC) is gaining tremendous traction. UC not only allow a company to maintain seamless connections with their employees and customers spread across the globe, it also promotes better collaborations, making integration a building block in the collaborative process. Emails have been one of the primary ways of communication but with everything moving towards instant reciprocation, many organizations have shifted to in-house instant messaging that leads to quick response and action. Another trend that has been on the rise is the integration of enterprise communication services with cloud-based unified communication systems. This trend extends cost-effectiveness in customizations, which simplify the overall communication and collaboration management with better connectivity. Bringing in UC strategize for more co-operative working environments, generating real and consistent values for the companies and their development.

Furthermore, the advent of video conferencing and instant messaging has brought about an increasingly mobile workspace, which requires the solution providers to have highly-integrated customizable options in order to keep up with the spontaneity of the business spheres. With an increasing interest of companies to shift towards remote workspaces by incorporating cutting-edge technologies into cloud or SaaS-based platforms, the need for efficient UC solution providers has escalated.

The current edition of APAC CIO Outlook presents “Top 10 Unified Communication Solution Providers - 2018” that have successfully catered to enterprise communication and collaboration, keeping up with the evolving trends. The organizations featured are some of the most prominent ones in the industry, chosen on the basis of their comprehensive range of offerings, infusing cost-effectiveness and inducing operational efficiency. The aim of this proposed list is to help corporations find a befitting unified communications solution provider that helps in achieving their set business goals.